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Careers

Project Leadership Outreach Associate

Job Description

Continuum Clinical, a part of Blue Chip Worldwide, is a healthcare research and communications company that helps clients achieve clinical and commercial excellence through innovative thinking and a full continuum of distinctive services. Specializing in Patient Recruitment and Late Stage Research, Continuum Clinical provides proven solutions in marketing, consumer and physician communications, post-approval research, and health economics. We create and execute integrated marketing and communications ideas and solutions.

We exist to give incredible people the opportunity to make a difference. 

Core Values 

  • Collaborative 
  • Genuine
  • Kind & Compassionate 
  • Pride of Ownership & Accountability

Job Summary

The Patient Recruitment Outreach Associate supports the effective execution and compliance of internal and client-facing projects by developing and managing project timelines, coordinating cross-functional team deliverables and coordinating with external vendors. This person will report to the Senior Project Leader (SPL) and in this role will be responsible for aiding the project team with critical tasks but will also have a large amount of exposure to both Account and Project Leadership disciplines. Working collaboratively, Project Leadership will be managing internal expectations while Account Leadership will manage client expectations to achieve best in class client service.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

  • Demonstrate the mission, vision, values, and culture principles of Blue Chip Worldwide 
  • Partner with project team to align on project deliverables and timing; build relationships and maximize overall value delivered to the client
  • Collaborate with Account Leadership team on collateral, translations and timelines
  • Use best-in-class project management techniques to achieve project goals on time, while managing risk and client expectations
  • Assist with integrating services and coordinating logistics with all agency internal functions/services and external partners 
    • Execute details of individual projects within agency cross-functional team, including creative development
    • Execute details of individual projects with external vendors, including translation and print production processes under direction of PL/SPL
    • Follow up, record, track and ensure smooth and pro-active delivery of tasks within a specific program
    • Develop expertise in project management software (WMJ) to accomplish project tasks
    • Create estimates, timelines and tasks with guidance from Project Leadership
    • Coordinate client change control with Account Leader
    • Monitor and report on progress of the project to all stakeholders including project status, client requests, and any creative and technical issues and risks
    • Assist in process oversights such as quality control, file naming/saving, and proofreading QC 
  • Maintain a collaborative work style to encourage maximum contribution from all team members
  • Stay current on industry trends, particularly those related to the patient recruitment and retention industry
  • Contribute to the establishment of clear, insightful strategies for client projects
  • Comply with all corporate and departmental standard operating procedures as well as applicable FDA and other governmental regulations (e.g., IRB, EC)
  • Ensure all activities and operations are performed in compliance with regulatory and federal regulations
  • Responsible for maintaining up to date weekly time tracking, per the Agency’s time tracking policy
  • Based on client and internal project demands, additional duties may be assigned

Continuum Clinical Qualities

To be successful, every Continuum Clinical employee should possess the following qualities:

  • Attitude & Commitment – you are a passionate, resourceful and productive achiever that is a pleasure to be around;
  • Priority Setting – you define clear action steps and manage expectations of others
  • Creative Thinking & Problem Solving – you recognize the relevancy of your ideas to the big picture, demonstrate original thinking and make an impact on your team
  • Dependability – you are self-motivated to deliver the highest quality work, on time and budget
  • Leadership Ability – you take initiative, motivate others and assume accountability for your actions 
  • Communication – you use organized, constructive communication to facilitate great work

Education, Experience and Certifications

  • Bachelor’s Degree from an accredited four-year college or university preferred 
  • 0-3 years of experience in marketing, advertising, clinical research or related field preferred; including internship or other relevant experience will also be considered
  • Agency experience in marketing, advertising and related fields preferred
  • Ability to learn and/or understand basic Project Management fundamentals and/or relevant PM experience
Category
Continuum Clinical
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