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Learning & Development Coordinator

Job Description

Blue Chip Marketing Worldwide is an independent, fully-integrated, global marketing company that unites healthcare, retail, and brand marketers to achieve remarkable business results. We create and execute integrated marketing and communications ideas and solutions.

We exist to give incredible people opportunity to make a difference.

Core Values

  • Collaborative 
  • Genuine
  • Kind & Compassionate 
  • Pride of Ownership & Accountability

Job Summary

The Learning & Development Coordinator is responsible for both development and administrative functions within the department and is instrumental in providing the support necessary for successful delivery of Learning & Development initiatives. The Learning & Development Coordinator is also responsible for supporting the Senior Director, Compliance with compliance-related training and tracking, as needed. This position reports to the Learning & Development Manager on the ISL team.

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

  • Demonstrate the mission, vision, values and culture principles of Blue Chip Marketing Worldwide
  • Support L&D Manager in the design and development of learning programs/plans and courses, using learning and development strategies and online tools to deliver programs for internal SMEs
  • Support of training and onboarding
    • Coordinate classroom training sessions and logistics including scheduling meetings, booking training rooms, and setting up remote sessions via video/audio conference when applicable
    • Design and prepare training material such as handouts, training logs, and presentations in advance of sessions
    • Prepare new employee orientation sessions and schedules based on employee role; coordinate with Blue Chip Human Resources and Operations teams and assist with the administration of the employee onboarding training materials 
    • Welcome new employees and communicate onboarding training schedule and expectations and serve as primary liaison for new employee inquiries related to training paperwork scheduling and administrative needs 
  • Maintenance of process and reference materials
    • Assist with updating and developing new workflow reference materials and templates
  • Support of departmental systems and tools
    • Assign training sessions within Learning Management System
    • Run reports on compliance and support Learning and Development Manager in maintaining our Learning Management System
  • Compliance administration 
    • Assist Senior Director, Compliance as needed with administrative effort for controlled documents such as standard operating procedures and contracts, and in reconciling compliance breaches 
    • Gather documents to assist in preparation of audits
  • General support/administration
    • Monitor the Training calendar and inbox
    • Schedule and maintain team meeting invitations as needed
    • Distribute and maintain weekly industry newsletters as needed
    • Prepare reports and other documents as requested
    • Execute off-boarding tasks as assigned
    • Special projects as assigned by Training and Development Manager
  • Contribute ideas that will help improve departmental functioning
  • Abide to strict confidentiality standards, and demonstrate a high level of responsibility
  • Comply with all corporate and departmental standard operating procedures as well as FDA and other governmental regulations (e.g., IRB, EC)
  • Ensure all activities and operations are performed in compliance with federal and other applicable regulations
  • Based on client and internal project demands, additional duties may be assigned
  • Responsible for maintaining up to date weekly time tracking, per the Agency’s time tracking policy

Blue Chip Marketing Worldwide Qualities

To be successful, every Blue Chip employee should possess the following qualities:

  • Attitude & Commitment – you are a passionate, resourceful and productive achiever that is a pleasure to be around
  • Priority Setting – you define clear action steps and manage expectations of others
  • Creative Thinking & Problem Solving – you recognize the relevancy of your ideas to the big picture, demonstrate original thinking and make an impact on your team
  • Dependability – you are self-motivated to deliver the highest quality work, on time and budget
  • Leadership Ability – you take initiative, motivate others and assume accountability for your actions 
  • Communication – you use organized, constructive communication to facilitate great work

Education, Experience and Certifications

  • College degree required, with emphasis in Business Management, Learning and Development, or Human Resources preferred
  • Professional experience in a training and development, human resources or business operations required
  • Prior experience working in an administrative capacity helpful
  • Successfully managed multiple projects and competing deadlines